Refund policy
Shipping
We offer FREE Shipping on all orders above a minimum order amount, which is informed on the website from time to time. For all orders below the minimum order amount, an additional shipping charge of 129 INR will be applied at checkout. The order will take 5-9 days to reach your doorstep. You can consider the shipping rates shown at the time of checkout to be final.
Cancellations & Refunds
Orders that are placed can be cancelled on the same day by reaching out to our customer care in time that is before the order is shipped. If you cancel it in time, we will refund the full amount back into your account. It may take 8-9 business days for the amount to reflect in your account.
Replacement
We only provide replacement if the products are damaged during shipping or any other genuine case (final decision will be taken by us), Please reach out to our customer care team within 3 days of delivery. If the products are used, we do not offer a replacement.
While we are committed to providing the best to our customers and we pay a lot of attention to details, sometimes even we are susceptible to making mistakes. So if there are any concerns please contact us at artoholic.in@gmail.com and we will provide you with best possible options.